ATAS International, Inc. is headquartered in Allentown, PA, with an additional manufacturing facility in Mesa, AZ. This enables ATAS to serve customers country wide. ATAS is a modern manufacturing facility, with up-to-date equipment, which produces quality metal wall, roof and ceiling systems. The ATAS production team consistently manufactures precise products, meeting customer specifications and designs. Our belief in quality craftsmanship and prompt service has allowed us to expand. In growing, we hope to provide our current and future customers with unequaled product quality, courtesy, and fast order-processing. ATAS offers numerous opportunities in careers such as accounting, administrative positions, clerical, production, shipping, purchasing, equipment maintenance, and product sales: both inside and outside.
CAREERS
Allentown, PA Reporting Location
Inside Technical Sales
SUMMARY:
Promotes company products and services via proactive approach. Responds to general inquiries, provides customers with requested information, prepares project estimates, and order entry. Responsible for providing technical services and support. Responsible for coordination of project follow-up with customers and company sales people.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Include the following, other duties may be assigned based on business needs.
- Generates new and repeat sales by providing product and technical information in a timely manner and filling requests for literature, information and/or product samples.
- Acts as liaison between customers and various departments to ensure customer satisfaction, before and after the sale.
- Determines customer requirements and expectations to recommend specific products and solutions based on cost, availability, specifications or to increase customer satisfaction.
- Uses proactive sales approach by utilizing sales tools to establish contacts, appointments, requests to aid the efforts of the territory manager.
- Presents price, credit and terms in accordance with standard procedures and customer’s classification level.
- Accurately processes customer transactions such as purchase orders, quotations and returns, then monitors scheduled shipment dates to ensure timely delivery and expedite as needed.
- Educates customers about terminology, features and benefits or products to improve product related sales and customer satisfaction while increasing sales and average order size by means of cross-selling, up-selling and add-on sales.
- Fills requests for literature, information and/or product samples.
- Manages time effectively, meets personal goals and works effectively with co-workers.
- Maintains proficiency in using personal computers, data entry terminal and other common office equipment and software.
- Follows company policies and procedures.
- Presents a professional image always to customers and vendors.
- Performs other duties as assigned.
QUALIFICATIONS:
- Blueprint reading
- Basic computer skills
- Communication skills
- Problem solving ability
- Basic mathematical skills
- Ability to respond to a fast paced work environment and handle multiple tasks
EDUCATION and/or EXPERIENCE:
Associate’s degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS:
- Ability to read, analyze, and interpret common scientific and technical journals.
- Ability to respond to common inquiries or complaints from customers, or members of the business community.
- Ability to effectively present information to top management, and customers.
MATHEMATICAL SKILLS:
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
- Ability to apply concepts of basic algebra and geometry.
REASONING ABILITY:
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to speak in pleasant, well-controlled voice. The employee is occasionally required to stand, walk, and sit. The employee must frequently lift and/or move up to 10 pounds.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Works in business office with computers and printers operating. May occasionally be on shop floor for customer visits and relaying information.
Flexible Reporting Location
Product Representative - Ohio, Indiana, Kentucky
The primary objective for this position is to manage the sales in metal roofing, metal walls, and metal soffits/ceilings for a leading manufacturer. The incumbent will be expected to create awareness of ATAS products to building owners, architects, distributors, contractors, and other professionals involved in the design and construction of buildings. He/she will identify opportunities in customer training and conduct seminars in territory. This role will require technical service and support to customers with the help of their inside sales staff. Knowledge of blue print and specification reading is helpful, but not required. The territory covered will be Ohio, Indiana, and Kentucky and they must be willing to travel throughout the territory. He/She will be based out of Ohio. Construction knowledge is required.
Product Representative - Chicago, IL / Wisconsin
The primary objective for this position is to manage the sales in metal roofing, metal walls, and metal soffits/ceilings for a leading manufacturer. The incumbent will be expected to create awareness of ATAS products to building owners, architects, distributors, contractors, and other professionals involved in the design and construction of buildings. He/she will identify opportunities in customer training and conduct seminars in territory. This role will require technical service and support to customers with the help of their inside sales staff. Knowledge of blue print and specification reading is helpful, but not required. The territory covered will be Chicago, IL and Wisconsin, and they must be willing to travel throughout the territory. Construction knowledge is required.
Product Representative - Northern California
The primary objective for this position is to manage the sales in metal roofing, metal walls, and metal soffits/ceilings for a leading manufacturer. The incumbent will be expected to create awareness of ATAS products to building owners, architects, distributors, contractors, and other professionals involved in the design and construction of buildings. He/she will identify opportunities in customer training and conduct seminars in territory. This role will require technical service and support to customers with the help of their inside sales staff. Knowledge of blue print and specification reading is helpful, but not required. The territory covered will be Northern California, and they must be willing to travel throughout the territory. Construction knowledge is required.
Product Representative - New Jersey / New York
The primary objective for this position is to manage the sales in metal roofing, metal walls, and metal soffits/ceilings for a leading manufacturer. The incumbent will be expected to create awareness of ATAS products to building owners, architects, distributors, contractors, and other professionals involved in the design and construction of buildings. He/she will identify opportunities in customer training and conduct seminars in territory. This role will require technical service and support to customers with the help of their inside sales staff. Knowledge of blue print and specification reading is helpful, but not required. The territory covered will be New Jersey and the Staten Island and Manhattan Boroughs in New York , and they must be willing to travel throughout the territory. Construction knowledge is required.
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