CAREERS

SUMMARY

Promotes company products and services via proactive approach. Responds to general inquiries, provides customers with requested information, prepares project estimates, and order entry. Responsible for providing technical services and support. Responsible for coordination of project follow-up with customers and company salespeople.

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following. Other duties may be assigned based on business needs.

• Generates new and repeat sales by providing product and technical information in a timely manner.
• Acts as liaison between customers and various departments to ensure customer satisfaction.
• Determines customer requirements and expectations in order to recommend specific products and solutions.
• Recommends products based on cost, availability, specifications or to increase customer satisfaction.
• Uses proactive sales approach by utilizing sales tools to establish contacts, appointments, requests to aid the efforts of the territory manager.
• Presents price, credit and terms in accordance with standard procedures and customer’s classification level.
• Accurately processes customer transactions such as purchase orders, quotations and returns.
• Increases sales and average order size by means of cross-selling, up-selling and add-on sales.
• Educates customers about terminology, features and benefits or products in order to improve product related sales and customer satisfaction.
• Monitors scheduled shipment dates to ensure timely delivery and expedite as needed.
• Contacts customers following sale to ensure ongoing customer satisfaction and resolve complaints.
• Fills requests for literature, information and/or product samples.
• Identifies trends in customer satisfaction or dissatisfaction.
• Manages time effectively, meets personal goals and works effectively with co-workers.
• Maintains proficiency in using personal computers, data entry terminal and other common office equipment and software.
• Follows company policies and procedures.
• Presents a professional image always to customers and vendors.
• Performs other duties as assigned.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

QUALIFICATIONS:

Blueprint reading, basic computer skills, communication skills, problem solving ability, and basic mathematical skills. Ability to respond to a fast-paced work environment and handle multiple tasks.

EDUCATION and/or EXPERIENCE

Associate degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience

LANGUAGE SKILLS

Ability to read, analyze, and interpret common scientific and technical journals. Ability to respond to common inquiries or complaints from customers, or members of the business community.   Ability to effectively present information to top management, and customers.

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.  Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to speak in pleasant, well-controlled voice. The employee is occasionally required to stand, walk, and sit.  The employee must frequently lift and/or move up to 10 pounds.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate. Works in business office with computers and printers operating. May occasionally be on shop floor for customer visits and relaying information.

SUMMARY

Tends fabricating machines such as cutoff saws, shears, rolls, brakes, presses, forming machines, folding machines, that cut, shape, and bend metal sheets by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.

Other duties may be assigned.

• Reads job specifications to determine machine adjustments and material requirements.
• Sets stops or guides to specified length as indicated by scale, rule, or template.
• Positions workpiece against stops or aligns layout marks with die or blade.
• Pushes button or depresses pedal to activate machine.
• Observes machine operation to detect workpiece defects or machine malfunction.
• Measures workpiece dimensions to determine accuracy and quality of machine operation.
• Performs minor machine maintenance such as oiling machines, dies, or workpieces.
• Sets up machine, and stacks, marks, packs, and transports finished workpieces.
• Knowledge of automated machines and computer operated machine interfaces.
• Handling gageing tooling, punches and dies uses caliper, micrometer and tape measure.
• Directs and trains machine operator’s assistant.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

May require a college associates degree or 2-4 years of experience in the field or in a related area. Experience with CAD/CAM packages; for example NC express, Master CAM, Pro Engineering or other CAM packages.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Able to read a micrometer and tape measure.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Problem solving ability.

CERTIFICATES, LICENSES, REGISTRATIONS

Forklift License

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand. The employee is occasionally required to walk; use hands to finger, handle, or feel; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds assisted. Specific vision abilities required by this job include close vision, and color vision.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to moving mechanical parts. The employee is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually moderate.

SUMMARY

Develops project material takeoffs and assists with drafting responsibilities as assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following. Other duties may be assigned.

• Confers with management and staff to determine training objectives.
• Participates in meetings, seminars, and training sessions to obtain useful training information and integrates information into training programs.
• Works directly with contractors to educate and answer questions concerning products.
• Works with contractors on project estimating, management and submittals.
• Prepares, reviews, and/or revised shop drawings
• Provides technical support to inside/outside sales departments.
• Calculates materials and coil poundage of projects prior to manufacturing.
• Makes management aware of upcoming large projects.
• Follows all company safety policies.

EDUCATION and/or EXPERIENCE

Associate’s degree (A. A.) from two-year College or technical school; or 3 to 5 years related experience and/or training; or equivalent combination of education and experience.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

SKILLS

Individual must possess a working knowledge of blueprints, AutoCAD, metric conversion, and architectural ruler. Knowledge or experience with Autodesk Inventor and Revit, not required but beneficial

LANGUAGE SKILLS

Ability to read, analyze, and interpret technical procedures, or governmental regulations.  Ability to effectively present information and respond to questions from groups of managers, customers, and the general public.

MATHEMATICAL SKILLS

Ability to apply concepts such as fractions, percentages, ratios, and proportions.

REASONING ABILITY

Ability to interpret an expensive variety of technical instructions in mathematical or diagram form.

SUMMARY

Performs technical assistance for sales department and customers relating to project management, installation questions, technical details, and blue print review.

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following. Other duties may be assigned.

• Provides complete take offs on all types of projects for all ATAS products.
• Prepares, reviews, and/or revise shop drawings.
• Provides technical support to sales department.
• Assists with custom product and design questions. Prepare CAD drawings. Drafting of new as well as existing products, standard details, construction specific details and assembly installation drawings.
• Assists Production by updating and drafting;  providing  quality assurance details and cut and bend details for custom designed products.
• Provides support for Sales by preparing/drafting complicated construction details for assistance with sizing, estimating and construction assemblies.
• Works directly with contractors and architects to educate and answer technical questions.
• Works with contractors on project estimating, management, and submittals.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

Associate’s degree (A. A.) or equivalent from two-year College or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS

Ability to read, analyze, and interpret common scientific and technical journals. Ability to respond to common inquiries or complaints from customers, or members of the business community.   Ability to effectively present information to top management, and customers.

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.  Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to speak in pleasant, well-controlled voice. The employee is occasionally required to stand, walk, and sit.  The employee must frequently lift and/or move up to 10 pounds.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate. Works in business office with computers and printers operating. May occasionally be on shop floor for customer visits and relaying information.