Customer Satisfaction Survey

Dear Valued Customer,

As we navigate through these uncharted waters associated with the coronavirus (COVID-19), we are taking the time to reflect and improve upon our well-being, whether it be professional or personal. To ensure that we continue to strive for the highest standards, we would like to ask for your valued opinion on how we can make things better by taking our Customer Satisfaction Survey. Your feedback and input will allow us the opportunity to continually improve our service, processes and product offerings to you, our customers.

Please click on the button below that best fits your demographic to take our brief Customer Satisfaction Survey.

We understand your time is important and will gladly take your phone call and complete the survey for you, if you would rather share your comments during a discussion, versus completing the survey online.

What will we do with these surveys?

ATAS International, Inc. is a certified ISO 9001: 2015 company that is committed to a policy of total quality in all its business activities.  To give you a better understanding of how ISO 9001 affects our business, our company quality policy focuses particularly in the following areas:

  • Quality – by ensuring products comply with standards and meets customer’s expectations;
  • Customer Satisfaction – by providing services before, during and after the sale;
  • Diversification – by maintaining a diversified mix of products that meet our customer’s needs and expectations;
  • Education – by offering resources to educate employees and the industry; and
  • Profitability – by pursuing business practices that promote a positive return on investment for our customers and ATAS.

 

ATAS measures and monitors these areas on a regular basis and takes actions to continually improve. After we have read these surveys, we will respond to you, individually, to share with you online tools we may already have to assist, or let you know of the new online tools we will develop for you.

 

Your feedback will allow us to determine how well we performed, learn about unmet needs that we can deliver, generate ideas for new products and services, and identify new opportunities.  We would appreciate if you could please take the time to complete our Customer Satisfaction Survey and return for our analysis.  As always, we appreciate your business.